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Refund & Exchange Policy

At CODE, we aim to provide the best shopping experience for our customers.

You may request a return or exchange within 7 days from the date of delivery, provided that the item:

• Is unused.

• Is in its original condition.

• Is returned in its original packaging.

Accepted Cases

• Wrong size.

• Defective product.

• Incorrect item delivered.

Non-Eligible Cases

• Used items.

• Damage caused by misuse or improper handling.

Return Fees

The customer is responsible for the return shipping fee of AED 25.

Refunds

• Refunds are processed within 3–5 business days after the returned item has been received and inspected.

• Refunds will be issued via the original payment method or by bank transfer.

Contact Us

Email: uaecodes1@gmail.com
Phone: 0542999142